Privacy Policy

Welcome to the web site https://restlessurban.com and social media profiles (collectively the “Site”) of Restless Urban, LLC (“Restless Urban”, “we”, “us” and/or “our”), 4 Country Club Lane, Pleasantville NY 10570. This Privacy Policy sets forth Restless Urban’s policy with respect to personally identifiable data and other information that is collected, used, shared and secured from Site visitors. It also describes your choices regarding use, access and correction of your personal information.

Information We Collect

When you interact with us through the Site, we may collect personal data and other information from you, as further described below:

Subscription Information: You may access the Site and content on the Site without subscribing, but if you choose to subscribe to the Site, you will need to provide your name, address and e-mail address. Subscribers may receive some or all of the following benefits:

  • email newsletter
  • notifications of new Site content and episodes (podcasts, videos, editorials)
  • some marketing materials to promote the Site content and listening to the podcasts
  • notifications of affiliate marketing programs for products and services (sold directly from Site or via affiliate marketing links on the Site, in newsletters, and/or social media posts)
  • invitations to events
  • periodic requests to participate in pulse surveys (related to, for example, demographics, trends, preferences, wellness barometers)

Subscribers may opt out of receiving some or all of these communications at any time by following the instructions in the communication to unsubscribe or by cancelling their subscriptions.

Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide such information, such as name, address, email, and/or phone number, when you contact us with inquiries, or demographic information, such as age, profession, family information, personal preferences, and more, when you answer surveys. We collect credit or debit card or other payment information when you purchase products or services through the Site. By voluntarily providing us with personal information, you are consenting to our use of it in accordance with this Privacy Policy and the purposes for which the information was provided. If you provide personal information through the Site, you acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Restless Urban and the authorized third parties referred to herein.

Cookies and Google Analytics: The Site uses cookies and Google Analytics to automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Site, and other technical information. We primarily use this for our internal analytics and reporting purposes and to improve the content and functionality of the Site. You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, available here.

Social Media Profiles: If you interact with us on a social media platform using your social media account (e.g., Facebook or Instagram), we receive personal information about you such as your name, handle, email address, and gender. Some of this information may also become visible to other users of the Site. Any personal information that we collect from your social media account or that becomes visible to others on the Site depends on your social media account’s privacy settings.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Site, Restless Urban may conduct research on its customer demographics, interests and behavior based on the personal information provided to us. This research may be compiled and analyzed on an aggregate basis, and Restless Urban may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Restless Urban may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Our Use of Your Personal Data and Other Information

Restless Urban uses the personal data you provide in a manner that is consistent with the reason for which it was provided. For instance, if you contact us by email, we will use your e-mail address and any other personal data you provide in order to answer your question or resolve your problem. When you provide personal data in order to subscribe to the Site, we will use your personal data to provide you with the e-mail newsletters and other notifications. Restless Urban may also use your personal data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Site. We may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. If Restless Urban intends on using any personal data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the personal data is collected and prior to the anticipated use.

Our Disclosure of Your Personal Data and Other Information

Restless Urban is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personal data with certain third parties without further notice to you, as set forth below:

Vendors, Consultants and Other Service Providers: Restless Urban, like many businesses, sometimes hires other companies to perform various functions and operations. Examples include website developers, marketing agencies, e-mail providers, and payment processors, among others. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. Those service providers and vendors are also generally under an obligation to keep the information confidential and not to use the information for any other purpose.

Third Party Applications: Restless Urban may provide you with opportunities to connect with third-party applications or services. If you choose to use any such third-party applications or services, we may share information about you and any content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary. This Privacy Notice does not apply to your use of such third-party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data gathered by and/or maintained through the Site may be part of the transferred assets.

Related Companies: We may also share your personal data with our related or affiliated companies for purposes outlined within this Privacy Policy.

Legal Compliance: In certain situations, Restless Urban may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, subpoena, or governmental request, (b) to enforce our agreements, policies and Terms of Service, (c) to protect the security or integrity of our Services, (d) to protect Restless Urban, our subscribers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person or (f) to any other third party with your prior consent. In any such case, we would attempt to provide you with advance notice of such disclosure, if possible.

Aggregated Data: We may also share aggregated information that no longer identifies individual users and other de-identified information with third parties.

Your Choices

You can visit the Site without providing any personal data, although certain aspects of the Site may not be available, such as the online store.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

You may sign-up to receive updates via email or newsletter or text messages or other communications from us. If you would like to discontinue receiving this information, you may opt out of receiving communications by following the opt-out instructions provided in those communications.

Residents of certain states have the right to request access to a copy of the personal data collected, to request correction of any inaccuracies in that data, to request deletion of that data, among other rights. Please contact us at privacy@restlessurban.com to exercise any of these rights.

Access to Information

We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We may retain your personal data for as long as your subscription is active or as needed to provide you with any requested services, comply with our legal obligations, resolve disputes and/or enforce our agreements. You may request that we delete your personal data, in which case we will remove any personally-identifiable information, however, your data may remain part of our de-identified aggregated data, related to use of the Site.

Exclusions

This Privacy Policy does not apply to any personal data or other information collected by Restless Urban other than through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Restless Urban. This includes, but is not limited to, information posted to any public areas of the Site, any ideas for new products or content, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Restless Urban shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Children: Restless Urban does not knowingly collect personal data from minors. If you are under the age of 18, please do not submit any personal data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided personal data to Restless Urban, please contact us at privacy@restlessurban.com, and we will endeavor to remove that information from our databases.

Links to Other Websites

This Privacy Policy applies only to the Site. The Site may contain links to other websites not operated or controlled by Restless Urban (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Site do not imply that Restless Urban endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security

The security and confidentiality of your information is extremely important to us. We have implemented technical and administrative security measures to protect your information from unauthorized access and improper use. Restless Urban makes access to your personal data subject to certain security measures, including technological controls such as “firewalls,” in accordance with industry standards. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure, so while we strive to protect your personal data, we cannot ensure or warrant the security of any information that you voluntarily give to us. If you have any questions about the security of your information, you can contact us at privacy@restlessurban.com.

We may provide security measures that are designed to restrict access to certain portions of the Site, but Restless Urban cannot and is not responsible for circumvention of these security measures or for further distribution or use of any information you disclose in public areas by others. We may also provide you tools to edit and remove the information or materials you make available on our Site, but even after removal, copies of any information you post may remain viewable in cached, archived or otherwise saved data that is outside our control. You are solely responsible for any information and materials that you choose to make available on public areas of our Site.

Restless Urban reserves the right to monitor all network traffic to and activities on our Site to identify and/or block unauthorized attempts or intrusions, upload or change information, or cause damage to our Site or any of our computer or network equipment or software in any manner. Anyone using our Site expressly consents to such monitoring.

Other Terms and Conditions

Your access to and use of the Site and/or Services is subject to the Terms of Service.

Changes to Our Privacy Policy

Our business may change from time to time. As a result, at times it may be necessary for us to update our Privacy Policy to reflect changes to our information practices. We encourage you to periodically review our policy for the latest information on our privacy practices, especially before you provide any personal data or other information.

If we make any changes, we will notify you by revising the “Last Updated” date at the bottom of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the homepage prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

  • Effective Date: January 1, 2024
  • Last Updated: March 22, 2024